Controller OrbPrivate test period
Controller Orb is currently in private testing. Test credits have no cash value, no payment is taken for them and they cannot be exchanged for money.
Failed actions
When a supported chargeable action fails before completing, the credits reserved for that action are automatically returned to the customer's balance. The balance and action history are available inside the customer workspace.
Successful actions
Credits used for a successfully completed marketplace action are normally not returned because the requested service has been delivered. If the result appears incorrect, contact us promptly so we can investigate the action record.
When paid credits launch
The price, credit amount and applicable refund or cancellation rights will be shown before purchase. We will update this page before accepting payments. Nothing in this policy limits rights provided by applicable consumer law.
Requesting help
Email support@controllerorb.com with the email address on your account, the approximate action time and a short description. Do not send marketplace passwords or payment-card details.