We are here to help

Contact Controller Orb

For account help, marketplace-connection questions, privacy requests or feedback during the private test, contact our support team.

Private testing support

Email support

Email support@controllerorb.com. Include the email address registered to your Controller Orb account and a short description of the issue.

For action or credit questions

Please include the approximate date and time, the connected account involved and what you expected to happen. Do not send your marketplace password, one-time security codes or payment-card details.

Privacy requests

Use the subject “Privacy request” and explain whether you want to access, correct or delete information. We may need to verify your identity and account ownership.

Marketplace emergencies

If you believe a connected marketplace account is at immediate risk, revoke Controller Orb access through that marketplace's account settings first, then contact us.